Refund policy

We’re bummed things didn’t work out for you, but here’s the good news: you get 30 days to return your items.

No worries! Contact us right away and we’ll help guide you through the process.

Here’s the fine print:

  • Items must be unworn and unwashed and with tags attached.
  • Pierced jewelery and fashion face masks cannot be returned for health and hygiene reasons and are non-refundable.
  • Underwear and swimwear can only be returned if the hygiene seal has not been removed.
  • Beauty products and accessories cannot be returned for hygiene reasons.
  • Shoes must be tried on indoors.
  • Items must have all tags attached.
 To start a refund request, you can contact us at If your purchase is eligible for a refund, we’ll send your money back. Refund request may be initiated up to 30 days from the date of purchase.